For individually customised services outside Germany ask our partner organisations for a quotation.
Here you can find the BOY partner organisation responsible for your country, or contact BOY directly.
Innovations in Real time – Live demos are better than theoretical ones
Perfect and practical – this is how we present the quality of BOY injection moulding machines.
In showrooms at our factory and at partner companies throughout the world, you can obtain detailed information on the current range of BOY products. In addition to demonstrations and seminars, individual test series can be carried out there. Mould tests with customer moulds under realistic conditions give proof of the measurable advantages of BOY injection moulding machines.
Due to extensive consultations with the customer, tailored to his individual requirements, the very best machine equipment for the planned production can be exactly determined. This helps to avoid wrong investments and ensures a trouble-free production process.
Saving time and cost and simultaneously checking all machine models under operating conditions – this is how we at BOY understand customer-oriented service:
- Demonstration rooms and consultation centers worldwide
- Demonstrations of injection and insert moulding machines
- Machine tests under realistic conditions
- Mould tests using customer moulds
- Design development for specific solutions
- Configurations for specific applications
BOY injection moulding machines - low down time, extremely low maintenance
BOY offers a full service, which leaves nothing to be desired. BOY provides maximum service friendliness that is already begun during construction. Values for simple accessibility, clear documentation and rational spare part planning are established during this phase. The goal is for low maintenance and eventually short down times. Due to a coordinated product program at BOY, a fast spare part supply for all injection moulding machines is provided. Even parts for machines that are older than 20 years, leave the main stock in Neustadt-Fernthal for delivery at the same day of order.
From the beginning, an extensive service network, a qualified service department for inspection, maintenance and repair, and the latest in IT-aided diagnostics techniques, provide the continuous operation of all BOY injection moulding machines. In addition, BOY provides a comprehensive training program that includes intensive training for machine operators and the maintenance staff of plastic processing companies. The training can take place either at BOY trainings centers in Neustadt-Fernthal or locally at the customer.
The demonstration center at the main facility in Neustadt-Fernthal completes the service offerings from BOY. In this technical center and under real conditions, potential buyers and customers can carry out individual test runs and trial mould validation with their own moulds on almost every BOY injection moulding machine. Economic and technical decisions for an optimal machine equipment and configuration can be made in advance.
The services provided by BOY: mould validation, initial start-up, maintenance, repair service, calibration service, oil analysis, spare parts, used parts, software-upgrade, trainings and workshops.