We can offer you a software upgrade service which guarantees fastest possible access to every new improvement in the software.
The software upgrade service by BOY ensures that you are always up-to-date.
The upgrade service includes:
- Initial instruction
- Software is replaced when new upgrades become available
It is upgraded at least once a year.
Complete service for BOY injection moulding machines
BOY offers a full service, which leaves nothing to be desired. BOY provides maximum service friendliness that is already begun during construction. During this phase, a value for simple accessibility is established. Clear documentation and rational spare part planning is also set. The goal is for low maintenance and eventually short down times. Due to a coordinated product program at BOY, a fast spare part supply for all injection moulding machines is provided. Even parts for machines that are older than 20 years, leave the main stock in Neustadt-Fernthal for delivery at the same day of order.
From the beginning, an extensive service network, a qualified service department for inspection, maintenance and repair, and the latest in IT-aided diagnostics techniques, provide the continuous operation of all BOY injection moulding machines. In addition, BOY provides a comprehensive training program that includes intensive training for machine operators and the maintenance staff of plastic processing companies. The training can take place either at BOY trainings centers in Neustadt-Fernthal or locally at the customer.
The demonstration center at the main facility in Neustadt-Fernthal completes the service offerings from BOY. In this technical center and under real conditions, potential buyers and customers can carry out individual test runs and trial mould validation with their own moulds on almost every BOY injection moulding machine. Economic and technical decisions for an optimal machine equipment and configuration can be made in advance.